Profile Installation Failed
The new MDM payload doesnt match the old payload. Mismatched keys: Topic, ServerURL, CheckinURL.
Removed the existing MDM and says when trying to install an app.
iPhone 15
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The new MDM payload doesnt match the old payload. Mismatched keys: Topic, ServerURL, CheckinURL.
Removed the existing MDM and says when trying to install an app.
iPhone 15
You stated: “Remove the existing MDM profile: Go to the "Settings" app on your iPhone, select "General," then "Profiles." ??
I don’t see a ‘profiles’ option after hitting “general”
still having issues..
You stated: “Remove the existing MDM profile: Go to the "Settings" app on your iPhone, select "General," then "Profiles." ??
I don’t see a ‘profiles’ option after hitting “general”
still having issues..
The error message you mentioned, "The new MDM payload does not match the old payload. Mismatched keys: CheckInURL," indicates a mismatch between the Mobile Device Management (MDM) payloads during the installation of an MDM profile on an iPhone. Read for more...
MDM is a technology that allows organizations to remotely manage and configure mobile devices, such as iPhones, iPads, and other mobile platforms. It enables IT administrators to enforce security policies, distribute applications, and manage device settings.
When an MDM profile is installed on an iPhone, it contains various payloads, which are sets of configuration settings and instructions for the device. These payloads specify different aspects of device management, such as security policies, network settings, application restrictions, and more.
The error message suggests that there is a mismatch between the payloads in the new MDM profile and the previous one installed on the device. Specifically, it indicates that the "CheckInURL" key in the new payload does not match the one in the old payload.
The "CheckInURL" is a URL that the device uses to communicate with the MDM server and send status updates, check for commands, and receive configurations. It acts as a crucial connection point between the device and the MDM server.
A mismatch in the "CheckInURL" key could occur due to various reasons, such as:
To resolve this issue, you can try the following steps:
By removing the old profile and installing the new one, you should be able to resolve the mismatched keys issue and establish a proper connection between the device and the MDM server. However, if the problem persists, it would be best to consult with your IT administrator or MDM provider for further assistance and troubleshooting.
Profile Installation Failed