iPhone 12 PRO Max LiDAR Sensor not working

Can't someone confirm to me that my lidar sensor is faulty?

I have tried using 3D Scanner app and I got no results. It doesn't scan anything; measurement app also doesn't measure persons height and sometimes it doesn't detect flat plane as flat. also tried looking at my LiDAR Sensor by looking it below another phone camera it supposed to emit dotted lights, but I've seen nothing.


Steps tried:

RESET ALL SETTINGS

FACTORY RESET THE PHONE



iPhone 12 Pro Max, iOS 17

Posted on Jan 24, 2024 7:42 PM

Reply
3 replies

Jan 24, 2024 9:25 PM in response to Charles Gudy

If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:


  1. Identify the app developer.
  2. Visit their website or app store listing.
  3. Look for their contact information or support channels.
  4. Clearly describe the issue you are facing.
  5. Provide any necessary information they may need.
  6. Follow their instructions and provide feedback.
  7. Be patient and follow up if needed.


By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support




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iPhone 12 PRO Max LiDAR Sensor not working

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