Yesterday I activated Apple Music app in my Tesla Model 3 and yesterday everything worked fine, but today when I am seat into my Tesla I tried to turn on music in Apple I find in player “Playback Error” as on photo. Still doesn’t fix it. The subscription is active, everything works from the iPhone.
My Tesla Model 3 also from China and also 2022, car system 2023/12/9.
Probably it's not the problem with internet, beacause I change SIM to use internet in my country (not China), other Chinese streamings services working fine. But it’s an unusual coincidence that a similar problem occurs on Chinese Tesla.
I describe a problem in Chinese WeChat Tesla's Support, but they said that cannot helps with Tesla Apps if I'm not in China. Maybe you, as a resident of China, will try to write to them with such a problem?
Thanks!
I also have the same problem. At noon today, at 1 p.m. Beijing time, I tried to clear the cache of the car browser, but it didn't work. I also tried to log in again. When I logged in again, I even connected a wifi network with vpn (because I am a Chinese user, I have reason to suspect that it is an Internet problem.). I'm a Tesla model 3 2022 model, and the car system is 2023.26.9
Tesla is not paying the license to apple to use the media source of the app on their cars. As far I can understand, is a problem in the Tesla side. They should update the app or pay the license to be able to stream apple from Apple Music. Because it’s clear the error: Media_license. What’s the media in this case? The Tesla hardware/software.
I'm facing the same issue with my car's system being version 2023.26.9.
When I reached out, Tesla support insisted that a system upgrade was necessary. However, I find this solution unsatisfactory.
I'm hesitant to update because this particular version is the final one that operates without the Tesla Vision, a feature I prefer not to have. 💩
I will ask my Tesla Center here. Do you have any contact information? If you ask anything, I will discuss it for you. I will leave some of my contact information. My wechat username is "overthrowtheworld" and my Twitter username is "Eversleepings"
Anyone figured out a solution or workaround yet? Having the same issue for the past 3 weeks. I’m getting the same error message and can only listen to Apple Music through Bluetooth, but it’s a pain (and a distraction) to navigate while driving.
Hello, sorry i know it’s not relevant but can you tell me how did you change the sim card. Can i do it myself by buying a simcard with data and installing it or do we need to program the car to recognize this new simcard? I have a Chinese tesla but i live in dubai
It also shows Media_license error
Sent request to in WeChat
Yes, but what does this mean? I have an active subscription, everything works from my iPhone.
It's really spam WeChat, I haven't received your addition verification
和你一样
I am from Paris and i have the same message error. Tesla y software v11.1 (2023.32.14783)
I have the same message error. TMY. From Ukraine
I also have such problem. current version 2023.20.9
is some one solved this problem without updating the Tesla system?
Tesla Apple Music App shows “Playback Error”
