-2002F error message

I did an "erase this Mac" and I got taken to a screen with a spinning globe where I was asked to enter my wifi details, after entering the globe kept spinning for a few minutes and then the globe stopped spinning, an exclamation mark was in front of the globe and below is said "support.apple.com/mac/startup -2002F

Apple help was no help. Anyone know how I can recover, the OS was the one before Sonoma?

Doing a command R startup takes me to the same screen with the spinning globe and asking for my wi fi details and the same thing happens

MacBook Pro 13″

Posted on Jan 25, 2024 6:54 PM

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Jan 25, 2024 7:07 PM in response to Bauie

In Internet Recovery, these low negative thousands error messages (between -1000 and -6000) indicate that your provided Wi-Fi Network is inadequate in some fashion, and cannot be used (for this purpose) in its current state.


Common problems include:

Hidden Network-name

required use of a proxy server to get Internet access

required use of a login page to get Internet access

Use of a login server or certificate to get Internet access

Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)

Use of Fixed IP address rather than good old DHCP

Variance of the time by more than five minutes

Failure of Router to provide workable DNS server addresses, or providing 0.0.0.0 [may produce -2002f]


If you have an Ethernet port, you may in some cases be able to move your Mac close to the Router and connect to the Router using Ethernet.


The higher the number, the more obscure the problem.


If your battery was completely depleted, the Date&Time could have reverted to the default, which will not work. There is a terminal command to reset to current Internet Date&Time -- post back for assistance.

If your Mac starts up to error -1008F

If your Mac starts up to error -1008F - Apple Support


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-2002F error message

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