I want a refund I don’t know where this money is going. I don’t recall buying anything from Apple Pay.

$10.69 and $7.48 took off my card today and I don’t know why what apple.com bill is going through. I need help somebody call me so I can get my refund.

iPhone 11, iOS 17

Posted on Jan 26, 2024 9:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2024 11:13 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you don't recognize a charge - Apple Support

or go to Subscriptions and Billing - Official Apple Support


Once you know what the charge is for, the following may help:

If you want to cancel a subscription from Apple - Apple Support

and

Request a refund for apps or content that you bought from Apple - Apple Support


If you still want to talk to Apple Support by telephone, see the following for phone numbers in your country: Contact Apple for support and service - Apple Support




1 reply
Question marked as Top-ranking reply

Jan 26, 2024 11:13 AM in response to sherris129

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you don't recognize a charge - Apple Support

or go to Subscriptions and Billing - Official Apple Support


Once you know what the charge is for, the following may help:

If you want to cancel a subscription from Apple - Apple Support

and

Request a refund for apps or content that you bought from Apple - Apple Support


If you still want to talk to Apple Support by telephone, see the following for phone numbers in your country: Contact Apple for support and service - Apple Support




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I want a refund I don’t know where this money is going. I don’t recall buying anything from Apple Pay.

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