I am not able to log in with my Apple ID because of this issue
Unless you have the original purchase receipts and can present those to Apple, this is little different from a lost or stolen iPhone.
This is her phone. Not yours.
She can release the lock remotely, and without exposing her password, if she so chooses.
I sure wouldn’t hand out may Apple ID password here, either.
Shane1746 wrote:
I do have that.
Presumably, you are referring to the receipt.
If so, present it to Apple: https://al-support.apple.com/#/getsupport
She can remove your phone from her Apple ID by signing in thru a browser at iCloud.com/find > select the phone > Remove from account
After she removes it from her account you’ll then want to erase the phone and start fresh with it own Apple ID. Erase iPhone - Apple Support
If she isn’t willing to give the password I don’t believe this will be helpful considering she isn’t cooperating at all.
I do have that.
My ex girlfriend’s id is on my phone and she won’t give me her password to log it out
