Malware protection, virus scan

I was attending a free webinar, the host shared a file with us that we were able to download. Stupidly I did and even more stupidly I have opened the file for literally few seconds. When I was trying to close that file I accidentally closed the tab that where the whole webinar was happening. I couldn’t see anything as the page was closed but I could still hear whatever the host was talking about. At first I thought it was a glitch or else, so I closed every app that was opened on my phone and that didn’t help. So I turned off WiFi - still I could hear the guy talking. I quickly deleted the file from my files folder and turned on the airplane mode - that STILL did NOT help! So I switched off my phone completely. That stopped it finally. Can anyone tell me what that was? Was it an attack? Phishing? Can I scan my phone for viruses somehow? I got Norton and TotalAV but they don’t seem to do what I need - that is searching my phone for malware. Did anyone experienced that?

iPhone 15 Pro Max, iOS 17

Posted on Jan 27, 2024 5:19 AM

Reply

Similar questions

2 replies

Jan 27, 2024 5:25 AM in response to OliAir

iOS / iPadOS devices cannot be infected** with Viruses / Malware / Spyware unless you have intentionally downloaded spurious software or unauthorized apps directly from the internet and installed them on your device or/and have Jailbroken



**The primary reason for this is Sandboxing. All third-party apps are “sandboxed”, so they are restricted from accessing files stored by other apps or from making changes to the device. Sandboxing is designed to prevent apps from gathering or modifying information stored by other apps.


Security of runtime process in iOS and iPadOS - Apple Support



The sandbox on an iPhone is a security feature that creates a restricted environment for each app to run in isolation from other apps and the operating system. It is a core component of iOS's security architecture and plays a crucial role in making iPhones more secure.


In layman's terms:


The sandbox works by enforcing strict controls and limitations on app behavior, ensuring that each app has access only to the resources it needs to function properly. Here are some key aspects of the sandbox that contribute to iPhone security:


  1. Isolation: Each app on an iPhone operates within its own sandboxed environment, which means it has no direct access to the files, processes, or memory of other apps. This isolation prevents apps from interfering with one another, protecting user data and maintaining system stability.
  2. Restricted Resource Access: The sandbox restricts an app's access to sensitive resources such as contacts, photos, location data, and system settings. Apps must explicitly request user permission to access these resources, and users have control over granting or denying access. This helps prevent unauthorized data access and ensures user privacy.
  3. Limited File System Access: Apps can only access their own containerized storage area and specific system-provided directories. They cannot modify files outside of their designated areas or interfere with the operating system files. This prevents apps from tampering with critical system components.
  4. Code Execution Controls: The sandbox enforces restrictions on code execution, preventing apps from running arbitrary code or injecting malicious code into other apps or the system. It helps ensure that apps only execute approved code from their own sandboxed environment.
  5. App Review Process: Before an app is allowed on the App Store, it goes through a rigorous review process conducted by Apple. This review examines the app's functionality, security, and adherence to guidelines. It helps detect and remove malicious or poorly designed apps, minimizing the risk to users.


The combination of these sandboxing mechanisms helps create a secure environment on iPhones, protecting user data, maintaining system integrity, and preventing unauthorized access or interference between apps.




Jan 27, 2024 7:15 AM in response to SravanKrA

Hi, thanks for your response; however, it doesn’t really answer my question. I know how sandboxing works. And it’s a brand new phone with updated iOS. That’s why I was less cautious than I usually am. But, as I said I did download an 8MB pdf document. And I did open it for few seconds only.


I still don’t know why my phone acted like this - why closing Safari did not stop the webinar. And what’s more why manually force closing every single app still didn’t stop it. Even turning on the airplane mode didn’t stop it.


I was told the webinar was live, held in a private room or whatever it’s called. I had to register with one of my emails that I use for junk, I got a link which I used to log in to that webinar for 5 days. Through the first 4 days I did not click on anything else that they were offering as I wasn’t interested in certificates etc. I didn’t comment in a chatroom etc. I was just barely listening to what that guy was talking about. That’s why I thought it was live because I didn’t even try to interact with them. But after what have happened with my phone I started to think that it might have been prerecorded. I don’t understand why after going offline and switching on an airport mode and closing every single app, I could still hear the guy talking. It all took about 30 seconds or so before I completely turned off and then on my phone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Malware protection, virus scan

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.