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User profile for user: maraluvs1
maraluvs1 Author
User level: Level 1
7 points

How to unlock iPhone?

I had bought an IPhone 14 Plus back in August for my brother. I bought with my Verizon plan. My brother was doing good at the time and it seemed like something nice to do. Pretty soon after he relapsed. In one of his episodes he locked the phone for life. He’s been in a hospital for a few months and I’m still paying for this phone. I tried reaching out to Apple and I showed proof of purchase that the phone is mine and they denied me. I’m still paying for this phone and don’t know what to do. I cancelled the Verizon line and they allowed me to continue paying the balance of the phone little by little. I want to unlock the phone either sell it and put that into the balance or use it myself since I have an IPhone 12. I don’t know what to do at this point. By the way there was no explanation as to why they won’t unlock it. If this has happened to other people maybe we can file a class action against them.


[Edited by Moderator]

iPhone 14 Plus

Posted on Jan 28, 2024 5:11 AM

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User profile for user: sim214
sim214
User level: Level 1
14 points

Posted on Jan 28, 2024 5:32 AM

How to unlock

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,850 points

Jan 28, 2024 5:18 AM in response to maraluvs1

Unlock what? Carrier lock or Activation lock or Passcode Lock or Security Lock?


Carrier Lock:- Request your iPhone’s original Carrier to unlock your iPhone and if they agree and do it, then you may know the further process here --> How to unlock your iPhone for use with a different carrier ...


If you are the owner or the owner has shared all information with you then open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (the owner) accidentally remove the device from their Apple ID.


Lock Screen Passcode


Following this process is the only way out if your iPhone is disabled. The steps given in this link will help you reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...



If you see an iPhone or iPad unavailable message or a "Security Lockout" screen


If you forgot your passcode, you can use your Apple ID and password to erase and reset your device without a computer.


Learn what to do if you see "[Device] unavailable" or "Security Lockout" on your iPhone or iPad.)



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How to unlock iPhone?

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