The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have an old laptop , obviously, but each time I try to update it to a new version of MacOS, it says it cannot be done. Anyone have any idea why ?
MacBook Pro 13″, OS X 10.10
The last upgrade will likely be Catalina, MacOS 10.15. If you’re not running that you should be able to do so. You may need to upgrade to High Sierra first. See Update from Yosemite 10.10.5 to 10.15.3 C… - Apple Community
I appreciate your help. I will try this today and message back with what happens. I have another question, if I am not able to complete this, can I take it to an Apple Store to get an upgrade ?
My 2012 MacBook will not allow me to update . Any reason why ?
