dispute apple cash payment

transaction ID 69F724121027

PAID WITH APPLE CASH AND DID NOT RECEIVE ITEM

HAVE CONTACTED SP SAKURAMNES NUMEROUS TIME AND HAVE NOT RECEIVED RESPONSE

iPhone 11 Pro Max, iOS 17

Posted on Jan 29, 2024 12:25 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2024 1:38 PM

This isn't likely to help (see the next to last sentence below about "people you know").

See the following from Send and receive money with Apple Cash - Apple Support


Cancel or dispute a payment 

  1. Open the Messages app, then open the conversation and tap the payment.
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
  3. Tap Cancel Payment.

If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.

Depending on your bank or card issuer, it might take 1-5 business days for the money to be refunded. 

Apple Cash person-to-person payments are like any other private transaction between two people, so only send and receive money with people you know. If you have questions or concerns about a transaction, please contact us.

1 reply
Question marked as Top-ranking reply

Jan 29, 2024 1:38 PM in response to maryellenfromhenderson

This isn't likely to help (see the next to last sentence below about "people you know").

See the following from Send and receive money with Apple Cash - Apple Support


Cancel or dispute a payment 

  1. Open the Messages app, then open the conversation and tap the payment.
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
  3. Tap Cancel Payment.

If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.

Depending on your bank or card issuer, it might take 1-5 business days for the money to be refunded. 

Apple Cash person-to-person payments are like any other private transaction between two people, so only send and receive money with people you know. If you have questions or concerns about a transaction, please contact us.

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dispute apple cash payment

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