Apple TV channel won’t work on my tv using Roku

I can’t get Apple TV to work on one of my tv’s. I use a Roku stick for streaming. Apple channel works on my other tvs.

any suggestions?

Posted on Jan 29, 2024 3:54 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2024 4:39 PM

For Roku issues:


Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

1. Remove the Apple TV app,
2. Shut off and unplug the streaming device (or Roku TV),
3. Wait 30 seconds,
4. Plug the streaming device (or Roku TV) back in,
5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.


If the issue persists after that, then please contact the Apple Support staff for further assistance.

2 replies
Question marked as Top-ranking reply

Jan 29, 2024 4:39 PM in response to CiCi9876

For Roku issues:


Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

1. Remove the Apple TV app,
2. Shut off and unplug the streaming device (or Roku TV),
3. Wait 30 seconds,
4. Plug the streaming device (or Roku TV) back in,
5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.


If the issue persists after that, then please contact the Apple Support staff for further assistance.

Jan 29, 2024 4:22 PM in response to CiCi9876

I'm having no issues with Apple TV and Apple TV+ with my Roku Streaming Stick 4K.

The following may help: https://support.roku.com/en-ca/article/360036652634


If not, you may want to provide more details about "won't work." From example. can't add the Apple TV "channel" or can't sign in to Apple TV+ or can't rent or buy Apple TV shows, etc.

More details may help someone provide more assistance.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV channel won’t work on my tv using Roku

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.