How to restore iPhone

my I phone 12 has a new battery less than a week old purchased from apple. have a support.apple.com/iphone/restore on my screen? I don’t have a computer only a I pad which I’m using to communicate


[Re-Titled by Moderator]


iPhone 12

Posted on Jan 29, 2024 4:29 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2024 3:25 PM

Elieli44 wrote:

my I phone 12 has a new battery less than a week old purchased from apple. have a support.apple.com/iphone/restore on my screen? I don’t have a computer only a I pad which I’m using to communicate

Unfortunately, you're going to need a computer to do that. If you got the battery replaced by Apple, you should take the phone back to them and have them sort it out.

2 replies
Question marked as Top-ranking reply

Feb 2, 2024 3:25 PM in response to Elieli44

Elieli44 wrote:

my I phone 12 has a new battery less than a week old purchased from apple. have a support.apple.com/iphone/restore on my screen? I don’t have a computer only a I pad which I’m using to communicate

Unfortunately, you're going to need a computer to do that. If you got the battery replaced by Apple, you should take the phone back to them and have them sort it out.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to restore iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.