Forgot icloud and apple id

I found iphone 12 last month no one claim it can you open for me please i think its a gift

iPhone 6, iOS 11

Posted on Jan 29, 2024 11:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2024 7:20 AM

If you see a "Locked To Owner" message, one referring to iCloud locked, or activation locked:


There is no way to discover the owner of a device unless they left a message to display on the device when it is turned on, or the person who gave you the device knows them.


Unless you have the account information that set the lock, the original receipt from Apple, or can demonstrate legal inheritance from a deceased owner, you cannot remove the lock and should recycle the device. Read this article about how to remove Activation Lock --> How to remove Activation Lock - Apple Support


From the very bottom of Apple Trade In - Apple :

"Does Apple offer recycling?

Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at any Apple Store and on Apple for free. That includes your batteries and old electronic products as well as free, on-demand packaging recycling for our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way."


1 reply
Question marked as Top-ranking reply

Jan 30, 2024 7:20 AM in response to dentech4061

If you see a "Locked To Owner" message, one referring to iCloud locked, or activation locked:


There is no way to discover the owner of a device unless they left a message to display on the device when it is turned on, or the person who gave you the device knows them.


Unless you have the account information that set the lock, the original receipt from Apple, or can demonstrate legal inheritance from a deceased owner, you cannot remove the lock and should recycle the device. Read this article about how to remove Activation Lock --> How to remove Activation Lock - Apple Support


From the very bottom of Apple Trade In - Apple :

"Does Apple offer recycling?

Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at any Apple Store and on Apple for free. That includes your batteries and old electronic products as well as free, on-demand packaging recycling for our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way."


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Forgot icloud and apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.