Facial recognition isn’t let me put my face in

Hi Weberdm,

welcome to the Apple (user-to-user) Community!

Re: Facial recognition isn’t let me put my face in

Re:.". facial recognition in the settings isn’t let me set it up

I move the phone up and down and it tells me can not set up at this time "

You might want to try moving the iPhone further away from your face ... eg: one suggestion: try at arm's length.

or

See Apple support's online article: Use Face ID on your iPhone or iPad Pro - Apple Support for the steps to follow:

Eg: says: Face ID works best when your iPhone or iPad is approximately 10–20 inches from your face.

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If you still need help: Other things to try:

Wondering if your iPhone has been updated to the latest iOS version:

You could check in Settings > General > Software update to see if there is an update.

You may also want to check you are signed in to your iPhone with your Apple ID:

Eg: Sign in with your Apple ID - Apple Support

says:

1. Open the Settings app.
2. Tap Sign in to your [device].

If you are not signed in already:

Choose one of two ways to sign in:

(1) Use Another Apple Device: If you have an iPad or another iPhone that’s signed in with your Apple ID, bring that device nearby and follow the instructions on both devices to complete sign-in.*

or

(2) Sign in Manually: Enter your Apple ID (or an email address or phone number that you use with Apple services) and your password. If prompted, enter the six-digit verification code sent to your trusted device or phone number to complete sign-in.

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If needed: Try Apple's Accessibility Support Website: (info / support / contact options etc.)

(NB: You can "Get Support" (online chat / phone / email etc.) from the link at the bottom of their website:)

Accessibility Support - Official Apple Support

All the best :-)