Iphone 11 got wet and is not turning on

Dropped iphone 11 in sink, retrieved it quickly as possible , but it was still wet. It was working fine for a few mins then the screen started glitching and now it is not turning on .

iPhone 11, iOS 17

Posted on Jan 31, 2024 3:51 AM

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Question marked as Top-ranking reply

Posted on Jan 31, 2024 4:42 AM

Hello,

If you have a case on it, remove the case and let everything dry out for a few days. Do not try to charge it in the meantime. Then, it may work for a while. See this for more detail:

If you see a liquid-detection alert on your iPhone 

About splash, water, and dust resistance of iPhone 7 and later

Water and other liquid damage to iPhone or iPod isn't covered by warranty 

Good luck.

1 reply
Question marked as Top-ranking reply

Jan 31, 2024 4:42 AM in response to Mariammm21

Hello,

If you have a case on it, remove the case and let everything dry out for a few days. Do not try to charge it in the meantime. Then, it may work for a while. See this for more detail:

If you see a liquid-detection alert on your iPhone 

About splash, water, and dust resistance of iPhone 7 and later

Water and other liquid damage to iPhone or iPod isn't covered by warranty 

Good luck.

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Iphone 11 got wet and is not turning on

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