Every time I try to put in my card it declines, and It makes me change my card thinking it's the issue of the bank or insufficient amount. and I tried to search and apply all the technics and still my payment keeps on being declined. I would require your support on this. Thanks
[Edited by Moderator]
Hi kalisaxo
welcome to the Apple (user-to-user) Community!
Re: " .... issue of a payment declined method "
Guessing you have already checked the expiry date on your card is OK.
Seems, Apple can accept most credit / debit cards used in Rwanda ...
Apple support have an Article online that may provide help with this issue:
If your payment method is declined in the App Store or iTunes Store - Apple Support
Eg: You may need to check that your card-provider is authorized to make international payments.
(seems iCloud storage plans are billed in USD in Rwanda)
or
to ask your credit-card provider why they decline payment from your card
eg: ... there may be changes to local laws ?
else: if you have debated a charge from Apple:
you may need to ask the card-provider to allow payments to Apple again.
________________________________________
Re: "and I want to upgrade my Icloud storage"
The "Related article" above your question lists iCloud plans and pricing.
There's a short video online that may be helpful when upgrading
https://www.youtube.com/watch?v=RcqL6JqyJQQ
All the best :-)
Hi kalisaxo
welcome to the Apple (user-to-user) Community!
Re: " .... issue of a payment declined method "
Guessing you have already checked the expiry date on your card is OK.
Seems, Apple can accept most credit / debit cards used in Rwanda ...
Apple support have an Article online that may provide help with this issue:
If your payment method is declined in the App Store or iTunes Store - Apple Support
Eg: You may need to check that your card-provider is authorized to make international payments.
(seems iCloud storage plans are billed in USD in Rwanda)
or
to ask your credit-card provider why they decline payment from your card
eg: ... there may be changes to local laws ?
else: if you have debated a charge from Apple:
you may need to ask the card-provider to allow payments to Apple again.
________________________________________
Re: "and I want to upgrade my Icloud storage"
The "Related article" above your question lists iCloud plans and pricing.
There's a short video online that may be helpful when upgrading
https://www.youtube.com/watch?v=RcqL6JqyJQQ
All the best :-)
Re ........ I have to first check if I have consumed all the money on apple…
Wondering if you have moved with your Apple ID Account to a different country ?
Eg: Find out how to change your Apple ID country or region.
You can contact Apple support and ask them to make your account zero if needed
Eg: Check your Apple Account balance - Apple Support
says:
"Before you can delete your Apple ID or change your Apple ID country or region, you must spend all of your Apple Account balance. You may also have to wait for any pending refunds to be processed. If your balance is less than the cost of a single item, contact Apple Support."
How can I spend this low amount when I can’t increase it due to the declined payment and I can’t even use due to the fact it’s low it can’t afford anything. I think this is why I am blocked to do anything related to payments because I’ve been informed that I have to first check if I have consumed all the money on apple…
iCloud is rejecting my payment method
