Cancel my apple ipad subscription

See this article.

If you want to cancel a subscription from Apple - Apple Support

What kind of subscription? There is no iPad subscription per se - there is Applecare or apps or other services.

So what are you wanting to cancel?

And where did you see instructions to call? You can do most online.

You will need to request that from the agenty you talked to; we are all other users here and do not work for Apple/