I’m trying to get rid of payment method but it says there’s a subscription on it but there’s not what do I do

Well I put a visa on there for a while for js a card number but now I don’t need it and I can use my Apple balance which it won’t let me use so it says I have a subscription on it but my only active subscription is my Apple Music which normally my Apple balance pays for it


iPhone 14, iOS 17

Posted on Jan 31, 2024 7:10 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2024 7:29 PM

So you do indeed have an active subscription and that requires the presence of a payment method even if it is never actually used.


If you need to change or update your Apple ID payment method - Apple Support

Also note: "If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."


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Question marked as Top-ranking reply

Jan 31, 2024 7:29 PM in response to Mad_Guess08

So you do indeed have an active subscription and that requires the presence of a payment method even if it is never actually used.


If you need to change or update your Apple ID payment method - Apple Support

Also note: "If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."


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I’m trying to get rid of payment method but it says there’s a subscription on it but there’s not what do I do

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