2 sim cards in one phone

Hi! I have the IPhone 14 Pro and thought that the phone would be able to hold two physical SIM cards at the same time, however when I look at the sim card holder it only has one side that can fit a SIM card instead of both, someone pleas help me, what have I misunderstood?

iPhone 14 Pro, iOS 17

Posted on Jan 31, 2024 7:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2024 7:23 PM

Only iPhones manufactured for China, Hong Kong and Macau, hold two physical Sim cards. If your phone wasn't made for those markets, your phone holds one physical Sim and an eSim. You can use eSim, if your carrier supports eSim. US market iPhone 14 and 15 don't have a physical Sim card holder at all as they support two eSim, but most US carriers support eSim.


See this about using eSim on iPhone --> About eSIM on iPhone - Apple Support


5 replies
Question marked as Top-ranking reply

Jan 31, 2024 7:23 PM in response to Please—-

Only iPhones manufactured for China, Hong Kong and Macau, hold two physical Sim cards. If your phone wasn't made for those markets, your phone holds one physical Sim and an eSim. You can use eSim, if your carrier supports eSim. US market iPhone 14 and 15 don't have a physical Sim card holder at all as they support two eSim, but most US carriers support eSim.


See this about using eSim on iPhone --> About eSIM on iPhone - Apple Support


Jan 31, 2024 7:34 PM in response to Please—-

Please—- wrote:

ok so if I bought mine in Europe it does not have the capability to hold two physical SIM cards, only one and one E-sim?

That's correct. One physical Sim and one eSim. Do you live in Europe? If no, are you aware the warranty on your iPhone is only valid in the country of purchase, which would include any country in the EU. If you live outside the EU, you'll have to take the phone yourself to an EU country for warranty support. Just an FYI.......

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

2 sim cards in one phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.