iPhone says wifi password is incorrect but it isn't

I was on my phone and noticed that it went from being connected to the internet to LTE. I went into my wifi connections to see what was wrong and it said my password was incorrect. I triple checked but the password is correct. My desktop, laptop, and ereader all are connected with no problems. I read some troubleshooting advice and tried restarting my phone which did nothing, I restarted my router which did nothing and then I reset network settings which made it worse because before I did that I could still connect to xfinity hotspot, it was only my network that wasn't working. Now it's telling me that my xfinity password is incorrect as well which it is not, so I cannot connect at all and am stuck using data if I want to use my phone to connect to the internet. This is an iPhone SE iOS version 17.2.1

iPhone SE, iOS 17

Posted on Jan 31, 2024 7:21 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2024 8:17 PM

You have done all that you (or we) can do unless you want to change the name of the Wi-Fi network and password on the Xfinity router to see if that makes any difference.


It's looking like a Wi-Fi issue on the phone that will need attention at the Apple Store or authorized Apple service shop.


You can find a list of authorized service shops in your area using this link: Find Locations






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Question marked as Top-ranking reply

Jan 31, 2024 8:17 PM in response to pushbuttonkitty

You have done all that you (or we) can do unless you want to change the name of the Wi-Fi network and password on the Xfinity router to see if that makes any difference.


It's looking like a Wi-Fi issue on the phone that will need attention at the Apple Store or authorized Apple service shop.


You can find a list of authorized service shops in your area using this link: Find Locations






Jan 31, 2024 7:54 PM in response to pushbuttonkitty

Tap Settings > Wi-Fi

Tap Edit at the upper right of the screen


A list of networks to which your phone has connected in the past will appear

Look for the name of the Xfinity network and then tap on the blue "i" next to the name of the network

Tap Forget This Network


Power off the phone

Power off the Wi-Fi router

Wait a minute

Power up the Wi-Fi router

Power up the phone


Try to connect to the Xinfity network again

Jan 31, 2024 8:31 PM in response to Bob Timmons

It's weird because it'll let me check my gmail and everything, images and etc, load fine in the email but if I click on a link it won't load, it just acts like I don't have an internet connection. but I'm able to pull up my tickets in my fandango app and do other things like it won't load images in tumblr, and it won't load webpages in any browser, but other things are working.

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iPhone says wifi password is incorrect but it isn't

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