TV not responding

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Level 1

4 points

I have 4 TVs, each with Apple TV. Oneof them only displays the screen saver and I can’t get to anything else. Suggestions?

Apple TV HD

Posted on Jan 31, 2024 11:08 PM

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Answer 1

Top-ranking reply

Level 8

38,094 points

Is your remote fully charged? See if you can ask Siri to open settings so you can restart it, otherwise you can

unplug the power cable from Apple TV, wait 30 seconds, then plug it back in. Then test again.

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Answer 2

Level 1

4 points

Why didn’t I think of that? I charged the remote and it works! Thank you!

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Answer 3

Level 10

183,906 points

if it was me then I would make sure the remote was charged

and maybe also pull the plug on the box and wait a bit and let it start up again to see if that resolves

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Answer 4

Level 1

4 points

It was the remote! It’s now charged and the tv is working well. Thanks!

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Answer 5

Level 8

38,094 points

You’re welcome

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