The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

drmebraheem Author

Level 1

4 points

can't proceed purchase iCloud storage

I added 2 credit cards each of them works in all markets but unfortunately a message says that the payment details is wrong and I can't proceed purchase iCloud storage

iPhone XS, iOS 17

Posted on Feb 1, 2024 1:32 AM

Top-ranking reply

Community+ 2026

Level 10

93,019 points

Posted on Feb 1, 2024 2:51 AM

Did you try to use an Apple Gift Card instead?

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

Also have a look at this article, to make sure all information has been filled in:

If your payment method is declined in the App Store or iTunes Store - Apple Support

You can also contact the official Apple Support about that, only they can look into your personal settings.

Use this link as a start:

Subscription and Billing - Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

Community+ 2026

Level 10

93,019 points

Feb 1, 2024 2:51 AM in response to drmebraheem

Did you try to use an Apple Gift Card instead?

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

Also have a look at this article, to make sure all information has been filled in:

If your payment method is declined in the App Store or iTunes Store - Apple Support

You can also contact the official Apple Support about that, only they can look into your personal settings.

Use this link as a start:

Subscription and Billing - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

can't proceed purchase iCloud storage

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more