My App Store account got deactivated

I can’t download anything


[Re-Titled by Moderator]

iPhone 14 Plus, iOS 17

Posted on Feb 1, 2024 2:40 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2024 7:26 AM

Hello,


The support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support says you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked".


This is not something you can fix yourself. Click or tap on this link provided by Apple to be put directly in touch with the people who can help you with this issue ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or for telephone contacts refer to: Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

Feb 2, 2024 7:26 AM in response to anyelina0926

Hello,


The support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support says you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked".


This is not something you can fix yourself. Click or tap on this link provided by Apple to be put directly in touch with the people who can help you with this issue ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or for telephone contacts refer to: Contact Apple for support and service - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My App Store account got deactivated

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.