my iPhone 12 is stuck on a call screen

I made a call to a number. While the phone was calling, I tried to stop the call as the person I was calling then called me on MS Teams. But my iPhone 12 got stuck on the "calling... Some One" screen.


The phone now won't allow me to make a call; the message says I can't place a call while I'm on another call.


I tried repeatedly to switch off the phone, it won't switch off.


I removed the sim card, no difference. What do I do?



iPhone 12 Pro Max, iOS 17

Posted on Feb 2, 2024 12:17 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2024 2:26 AM

Did you try to force restart your iPhone?


...

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


...

copied from: Force restart iPhone - Apple Support


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my iPhone 12 is stuck on a call screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.