My iPhone IMEI was blacklisted

After the update, the operator’s network does not turn on, they checked the SIM card and it works, we contacted the representative of Apple ID in Estonia and the representative of the network operator Elisa, it turned out that for some reason my imai code was blacklisted by the Dominican Republic, I want to ask what the **** is this? I bought a phone from the official representative office of Estonia, paid enough for the day when the iPhone 13 pro max came out, and now my phone is on the black list and I can’t use it because it was added in the Dominican Republic, I don’t go to any strange sites froud, I don’t take unknown numbers, now you tell me to buy a new phone for a good amount of money since this one can no longer be used. I am asking for help because I really love Apple products, but I will not allow them to deceive me and mistakenly block my imai code in another country where I am not I have never found it. It is very strange that some person does not carefully enter phone codes for the black list. I am asking for help or I will go to court for production and fraud


[Edited by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Feb 3, 2024 4:18 AM

Reply

Similar questions

1 reply

Feb 3, 2024 5:10 AM in response to lagertha-ljubov

Get in touch with your network operator in Estonia and explain the situation. They might be able to provide assistance or guide you on how to resolve the issue. Since you mentioned Elisa, make sure to communicate the details of your case to them.


  • The IMEI blacklist is a global database used by carriers to identify lost, stolen, or fraudulent devices. This helps prevent their use on networks.
  • While the process should be accurate, errors can occur, often due to human error or system glitches.
  • Gather all relevant documentation, including purchase receipts and proof of communication with Apple and Elisa.
  • Be patient and persistent, but avoid being aggressive or threatening.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone IMEI was blacklisted

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.