Your apple id is not active

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Level 1

4 points

Your apple id is not active

Hello Apple Community,

I hope this message finds you well. I am reaching out to seek assistance regarding an issue I'm currently facing with my Apple ID. When attempting to log in, I received a notification stating that my Apple ID is not active.

I have tried, but the issue persists. This has impacted my ability to access certain services and features on my Apple devices.

Could someone kindly guide me on how to resolve this matter or direct me to the appropriate channels for assistance? Your help and insights would be greatly appreciated.

Thank you in advance for your time and assistance.

iPhone XS Max

Posted on Feb 3, 2024 9:24 AM

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Answer 1

Niel

Community+ 2026

Level 10

743,249 points

Feb 3, 2024 9:31 AM in response to bilal_khan9

Click here and ask Apple Support for assistance.

(250300)

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Answer 2

Feb 3, 2024 10:48 AM in response to bilal_khan9

This happened very suddenly on my husband's ID as well. I opened a ticket and spoke to a rep and they said he had "violated the terms and conditions" but couldn't tell me which one. In fact, she couldn't tell me anything except that he needed to create a new Apple ID and factory reset his iPod (which would wipe it entirely clean). But I am unable to create a new Apple ID for him now matter what I try. And good luck trying to find anything helpful at all to address this - either online or by calling. I'm wondering if there is something going on with the Apple ID functionality in general - like an outage of some kind. I'm eager to see if you get any resolution to this.

Sorry I couldn't actually give you a solution, but it may be interesting for you to know it's not just you!

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Answer 3

bilal_khan9 Author

Level 1

4 points

Feb 3, 2024 9:37 AM in response to Niel

Is there any official chat or email support where i can contact them. I visit the above link but i don't want to wait to call them.

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Your apple id is not active

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