Issue with 7 day free trial on app

I downloaded the shut eye app and I just hit the key for the 7 day trial period….It automatically charged my account $59.99 which I did not want, I have already deleted the app within 2 hours of downloading it, I would like a full refund of $59.99 added back to my account.

iPhone 5c, iOS 10

Posted on Feb 3, 2024 11:15 PM

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Question marked as Top-ranking reply

Posted on Feb 4, 2024 5:04 AM

Please review the Apple Support articles I’ve linked below. You’ll be able to cancel the subscription and request a refund. If you need additional assistance please use the links in the articles to contact Apple Support.


If you want to cancel a subscription from Apple - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support


Subscriptions and Billing - Official Apple Support


1 reply
Question marked as Top-ranking reply

Feb 4, 2024 5:04 AM in response to blondie169

Please review the Apple Support articles I’ve linked below. You’ll be able to cancel the subscription and request a refund. If you need additional assistance please use the links in the articles to contact Apple Support.


If you want to cancel a subscription from Apple - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support


Subscriptions and Billing - Official Apple Support


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Issue with 7 day free trial on app

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