iPhone 14 stuck on sim not supported can’t get into Home Screen or settings

How do I remove the esim with factory setup? I got a 14 i. Tried to activate it with the wrong company. Now it is stuck in a loop at the initial startup of the phone activation (where you choose wifi network, country,) then it goes to the screen that says “it may take a few minutes to activate your phone”, then goes to a screen that says “sim not supported”. I have factory reset the phone but was not given an option to keep or remove esim, and I can’t get past that screen to get into settings. During the initial setup of the phone, I choose the wifi, then the language, then the country, then it goes to the “it may take a few minutes to activate your phone” screen, then after a few seconds it goes to a screen that says “sim not supported” and that little explanation message underneath it, but can neve get past thst page. I can go back, all the way to the language screen. But I can’t even make it to the Home Screen to access settings. I’ve already contacted my carrier whose already tried to remove the esim on their end which they cant

iPhone 11, iOS 15

Posted on Feb 4, 2024 8:42 AM

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iPhone 14 stuck on sim not supported can’t get into Home Screen or settings

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