Canyon Vertical Mouse Acting Buggy when connected through Docking Station

I have a Canyon 2.4G USB wireless vertical mouse that I use through a Dell D3100 docking station and/or a RayCue USB adaptor since my Macbook only takes C-type connection. Over the past few weeks, I have noticed that the mouse has suddenly become very buggy - it doesn't select text, it double clicks on a single click and closes windows when I am selecting tabs on my browser.


I have tried all of the recommended steps: restart, check under System Report, change where I connect the Mouse's USB etc. I am at a loss, it moves across the screen fine, it is just a bit buggy. Any help would be appreciated.

MacBook Pro 13″, macOS 14.1

Posted on Feb 5, 2024 7:22 AM

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Feb 5, 2024 1:29 PM in response to san1744

san1744 wrote:

I have a Canyon 2.4G USB wireless vertical mouse that I use through a Dell D3100 docking station and/or a RayCue USB adaptor since my Macbook only takes C-type connection. Over the past few weeks, I have noticed that the mouse has suddenly become very buggy - it doesn't select text, it double clicks on a single click and closes windows when I am selecting tabs on my browser.

I have tried all of the recommended steps: restart, check under System Report, change where I connect the Mouse's USB etc. I am at a loss, it moves across the screen fine, it is just a bit buggy. Any help would be appreciated.


Try bypassing the Dock


Try a different USB adapter— (preferable Apple branded)


Try a different mouse and compare your results...




If in doubt about any of the third party device you are using— search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates…


Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support




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Canyon Vertical Mouse Acting Buggy when connected through Docking Station

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