I can't find any e-mail adress, or chat where I can actually get in touch with someone. I just realised I've been charged for Icloud twice every month since last year! I would like to get my money back, who can I talk to ??
Windows, Windows 10
If you're only seeing this on a card statement, check you haven't subscribed to the same service twice, once through Apple and a second time directly with the service provider. E.g., Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Join Apple Music - Apple Support - "Make sure to join Apple Music through either Apple or your mobile phone service provider, so that you're not charged by both."
Click on this link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> If you don't recognize a charge - Apple Support Note, if you are a Family Sharing organizer, purchases or subscriptions made by another family member may be charged to your card but will not appear under your purchase history or subscriptions. Ask family members about those or check the email receipts Apple sends you for any purchase charged to your Apple Account.
If you need further assistance contact Apple; start here --> Billing & Subscriptions --> https://getsupport.apple.com/?PGF=PGF63006
If you're only seeing this on a card statement, check you haven't subscribed to the same service twice, once through Apple and a second time directly with the service provider. E.g., Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Join Apple Music - Apple Support - "Make sure to join Apple Music through either Apple or your mobile phone service provider, so that you're not charged by both."
Click on this link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> If you don't recognize a charge - Apple Support Note, if you are a Family Sharing organizer, purchases or subscriptions made by another family member may be charged to your card but will not appear under your purchase history or subscriptions. Ask family members about those or check the email receipts Apple sends you for any purchase charged to your Apple Account.
If you need further assistance contact Apple; start here --> Billing & Subscriptions --> https://getsupport.apple.com/?PGF=PGF63006
Charged twice for Icloud every month since last year !!!
