facetime drops when I open a different app

Whenever I FaceTime with a friend, it drops randomly, I open a different app, such as Snapchat, or instagram, or even iMessage, It says in the little side bubble “connection is unstable” then hangs up automatically. It’s not my WiFi I got brand new WiFi running at 1 gig. Why is this happening? I backed up my phone, updated it to the latest firmware, and reset network settings as the Apple advisor suggested, and it still happens.

iPhone 15 Pro Max

Posted on Feb 6, 2024 6:38 AM

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facetime drops when I open a different app

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