Billing address change
I want payment method change and billing address change but I can’t do this
iPhone 14 Pro Max, iOS 17
Question marked as
Why not? What's preventing you? Telling us that at the start would get us a long way to providing you the information you actually need. ;-)
This support article includes how to change a billing (and shipping) address as part of editing a payment method for your account -->
https://support.apple.com/HT201266
On an iPhone/iPad:
1. Open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping (or Media & Purchases). You might be asked to sign in with your Apple ID.
4. To update the address for a payment method, tap the payment method, then edit your information. Tapping the method should reveal details for that method including the billing address. You might need to enter the security code that's printed on your credit or debit card. If you see Apple Pay after the last 4 digits of the card number, go to the Wallet app to edit the card information.
5. Edit the method then tap Done
To edit a shipping address, follow steps 1-3, then tap Shipping Address. Edit as desired, then tap Done.
There are also explanations of how to do this on a Mac or a PC.
If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings —> https://support.apple.com/HT213770
Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.
- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.