How can I start an account recovery with Apple ? It’s not clear to me on how to do it, please help

I recently changed my phone number and also I forgot the password of my Apple ID so when I tried to reset it it’s asking for either phone number or password, it has been impossible to reset it

iPhone 14, iOS 17

Posted on Feb 6, 2024 1:40 PM

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Posted on Feb 6, 2024 1:55 PM

For information about how to use account recovery when you can’t reset your Apple ID password, click here --> How to use account recovery when you can’t reset your Apple ID password - Apple Support

- "Account recovery is a process designed to get you back into your Apple ID account when you don’t have enough information to reset your password." "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period."


The post by shoeluvr13 at this link provides additional detail about the account recovery process: Activation Lockout Issues - Apple Community



1 reply
Question marked as Top-ranking reply

Feb 6, 2024 1:55 PM in response to maurizio30

For information about how to use account recovery when you can’t reset your Apple ID password, click here --> How to use account recovery when you can’t reset your Apple ID password - Apple Support

- "Account recovery is a process designed to get you back into your Apple ID account when you don’t have enough information to reset your password." "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period."


The post by shoeluvr13 at this link provides additional detail about the account recovery process: Activation Lockout Issues - Apple Community



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How can I start an account recovery with Apple ? It’s not clear to me on how to do it, please help

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