Not getting any non-apple notfications

Lately, I've noticed that I stopped getting notifications from discord or outlook. this has really been negatively impacting my life as I use outlook for school and discord for my friends. people will send me messages on discord and I will not see them unless I open the app. I've tried everything, turned on notifications for the apps, enabled "Scheduled summary" and set those apps to immediate, nothing. I have an iPhone 11.

iPhone 11

Posted on Feb 7, 2024 7:30 AM

Reply
3 replies

Feb 7, 2024 2:26 PM in response to eren1319

Hi eren1319

welcome to the Apple (user-to-user) Community!


Re: Not getting any non-apple notfications


Please check that you do not have notifications "silenced":

Allow or silence notifications for a Focus on iPhone - Apple Support

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Else: Wondering which iOS version is installed on your iPhone.

If you do not have automatic updates turned on:

Please check Settings > General > Software update to see if there is an update you may need to install.

(The screen shows the currently installed version of iOS and whether an update is available.)

Eg: About iOS 17 Updates - Apple Support says iOS 17.3 is the latest version ...

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If your iPhone is already updated to the latest version:

Try restarting your iPhone (eg: deletes temporary files, re-establishes connections, and more, often restores order): How to: Restart your iPhone - Apple Support

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If you find you still need help, try browsing through Apple support's online recent articles (links below):

Use notifications on your iPhone or iPad - Apple Support

Eg: says:

"Change how notifications appear

Go to Settings > Notifications.

Under Display As, choose how you want notifications to appear on the Lock Screen"

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Re: stopped getting notifications from discord or outlook


Am not familiar with discord and outlook:

Change notification settings on iPhone - Apple Support

Eg: says:

"Receive Web Push notifications from web apps

You can receive standard Web Push notifications from a web app

when you add its website icon to your Home Screen.

Web Push notifications can keep you informed of activity in the app.

After you subscribe for push notifications within the web app, the app can send you notification alerts

and badges similar to the ones you get from other apps on your iPhone."


Hope something here helps you solve the issue!

All the best :-)

Feb 8, 2024 9:55 AM in response to eren1319

Thank you for checking through those suggestions, and thank you for your reply.

We are all Apple users, like yourself, in the community.


You may want to reach out to the experts at iPhone Support (online chat / phone / email etc.) There is a "Get Support - start now" link at the very bottom of their webpage (link below)

iPhone - Official Apple Support


If you wish, you can send feedback to Apple, to reach those who work behind-the-scenes. They will likely not reply, yet your feedback will reach those who can make changes. If others are also experiencing this issue, we may see changes in a future update. Web-form for feedback: Feedback - iPhone - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Not getting any non-apple notfications

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