Steam in-game overlay graphical error

I tried asking for help from the Steam forums but got nowhere so I'll try here. When playing a game thru Steam and pulling up the in-game Steam overlay, my display glitches out (see video). I opened a ticket with Steam support and after a few generic copy/paste responses from them they gave up and told me it was a machine error so I have no idea what's actually going on. Everything is as up to date as can be. Does anyone have any idea how to fix this?

https://youtu.be/BPpFfPZZnJc

MacBook Pro 16″, 14.3

Posted on Feb 7, 2024 9:23 AM

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Posted on Feb 7, 2024 6:05 PM

Either it is an issue just with Steam & the overlay feature, or it could be that some other third party software is interfering with the Steam overlay function. Or maybe you have a macOS setting that is quite compatible when enabling the overlay function in Steam.


I'm not a macOS software expert, so I'm not sure how much help I will be here. However, try running the third party app EtreCheck and post the report here so we can examine it for possible clues.


Depending on how much Free storage space you have on your Mac (ignore the "Available" space listed since that term is misleading), there are two things you can do to test Steam. You need to always have at least 20GB+ of Free storage space at all times for the normal operation of macOS (even more Free space is recommended).


Option one is to create a new macOS user account. Log out of the main user account & log into the new user account. Test Steam & the overlay function. If it works properly in the new macOS user account, then you know the problem is within your main user account (login item, or some customized preference/setting). Option One should not require too much space assuming Steam & your game are installed for all users on the Mac and not within just your main user account. I haven't used Steam on macOS in over 10 years & never paid attention to where it installed everything.


Option two requires having lots more Free space since it involves installing another copy of macOS beside your current installation & downloading Steam and your game for testing. For this option you would probably require having 100GB of Free storage space depending on the size of the Steam game you are testing. If you have sufficient Free storage space for Option Two, then you would need to create a new APFS volume....making sure to give it a unique name such as "Sonoma_Test". Install macOS to this new APFS volume.


If you don't have enough Free space to perform Option Two, then you could install macOS to an external USB3 SSD for testing, otherwise you would need to erase the internal SSD to perform a clean install of macOS on the internal SSD.


With Option Two, it is important not to

  • sign into your AppleID or iCloud
  • restore or migrate from a backup
  • install any third party apps except for Steam & the game involved


Option Two will tell you if it is a hardware issue or a Steam issue with the overlay feature. Unfortunately there is no way to tell which one. If other Mac users are reporting the overlay issue, then it would be a Steam issue and only Valve will be able to resolve it (or Valve will need to get Apple to address any macOS bug associated with the issue).


Hopefully we may see something in the EtreCheck report that may give us a clue.

5 replies
Question marked as Top-ranking reply

Feb 7, 2024 6:05 PM in response to MrGuinness

Either it is an issue just with Steam & the overlay feature, or it could be that some other third party software is interfering with the Steam overlay function. Or maybe you have a macOS setting that is quite compatible when enabling the overlay function in Steam.


I'm not a macOS software expert, so I'm not sure how much help I will be here. However, try running the third party app EtreCheck and post the report here so we can examine it for possible clues.


Depending on how much Free storage space you have on your Mac (ignore the "Available" space listed since that term is misleading), there are two things you can do to test Steam. You need to always have at least 20GB+ of Free storage space at all times for the normal operation of macOS (even more Free space is recommended).


Option one is to create a new macOS user account. Log out of the main user account & log into the new user account. Test Steam & the overlay function. If it works properly in the new macOS user account, then you know the problem is within your main user account (login item, or some customized preference/setting). Option One should not require too much space assuming Steam & your game are installed for all users on the Mac and not within just your main user account. I haven't used Steam on macOS in over 10 years & never paid attention to where it installed everything.


Option two requires having lots more Free space since it involves installing another copy of macOS beside your current installation & downloading Steam and your game for testing. For this option you would probably require having 100GB of Free storage space depending on the size of the Steam game you are testing. If you have sufficient Free storage space for Option Two, then you would need to create a new APFS volume....making sure to give it a unique name such as "Sonoma_Test". Install macOS to this new APFS volume.


If you don't have enough Free space to perform Option Two, then you could install macOS to an external USB3 SSD for testing, otherwise you would need to erase the internal SSD to perform a clean install of macOS on the internal SSD.


With Option Two, it is important not to

  • sign into your AppleID or iCloud
  • restore or migrate from a backup
  • install any third party apps except for Steam & the game involved


Option Two will tell you if it is a hardware issue or a Steam issue with the overlay feature. Unfortunately there is no way to tell which one. If other Mac users are reporting the overlay issue, then it would be a Steam issue and only Valve will be able to resolve it (or Valve will need to get Apple to address any macOS bug associated with the issue).


Hopefully we may see something in the EtreCheck report that may give us a clue.

Feb 9, 2024 5:42 PM in response to MrGuinness

I don't really see anything that I would expect to be a problem.


Both spotlightknowledged and Baldur's Gate have crashed 8 & 6 times respectively. Maybe try running Disk Utility First Aid on the hidden Container. Within Disk Utility you may need to click "View" and select "Show All Devices" before the hidden Container appears on the left pane of Disk Utility. Even if First Aid says everything is "Ok", click "Show Details" and scroll back through the report to see if any unfixed errors are listed. If there are unfixed errors listed, then run First Aid again until they are gone. If they are not repaired, then you will need to try to run First Aid from Recovery Mode, otherwise it will require a clean install of macOS & restore from a backup.


My guess it is either a Steam software issue or possibly a macOS bug since I did see one of my organization's laptops with the issue (no Steam on it). Unfortunately I don't recall anything specific about that laptop. I think I may have seen the issue on the login or lock screen. I know from time to time I have seen a video issue similar to that on some older Intel Macs as well. I think what may be happening is the video is being inverted.

Feb 7, 2024 9:55 AM in response to MrGuinness

I've seen that happen without Steam and actually just encountered it not too long ago on one of my organization's laptops. I'm not sure what triggered it. I think waking from sleep is one of the more common triggers.


Try rebooting the computer. Many times apps & even the OS can get into a weird state and can only be fixed with a reboot.


Make sure macOS is completely up to date with all its patches. Make sure all your third party apps are also fully up to date with their most recent versions. Make sure those third party apps are fully compatible with the OS & hardware you are running.

Feb 7, 2024 10:13 AM in response to HWTech

I hadn't thought of that but just tried both restarting and shutting down for about 10 minutes and neither helped. I also just triple checked and everything is up to date and compatible: the computer, Steam, the game, everything.


I should also point out that it's just toggling the overlay that causes the issue. The game itself looks great, its just the overlay that's the issue.

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Steam in-game overlay graphical error

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