Received monthly statement from Apple Card for an ipad purchase at Apple Store, Roseville. Instead of applying the purhase on the installment plan, the total amount was placed on our card for the total amount of the purchase due now. Help!

Ipad purchase in January charged to Apple Card for the full amount of purchase Instead of being placed on the installment plan. Apple store rep that was assisting us rang up the purchase and we did not know that the purchase was not entered in system as "installment."

Received monthly bill and the new ipad is not reflected on the bill as an installment purchase. Instead the entire amount was charged and is due this billing cycle.

Have contacted: Goldman Sachs, no real person available on voicemail. Contacted Apple Support: told could not help as purchase was not made on line but at a store. Contacted store (Apple: Roseville) toldthat the manager would call back.

Advice on how I can get this bill adjusted so that we are on the installment plan. Thanks.