can anyone please advise me on what i should do, i purchased apple gift cards from two difference supermarket stores and when i tried to redeem them they wouldn't redeem because the gift card and the casing they come in did not match. now the superma

I purchased Apple gift cards from 2 different retailers and when I opened the gift cards to redeem them they wouldn’t redeem. Looking at the gift card I noticed the the cereal numbers did not match. I went back to one of the stores which they contacted Apple and was told they could sort it out. After waiting for over an hour for a call back from Apple they are now saying it is the stores responsibility to give me my money back and told me to go back to them. Can anyone tell me what I should do please it is £450 worth of gift cards that I can’t afford to loose.

Posted on Feb 7, 2024 12:48 PM

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1 reply

Feb 7, 2024 1:43 PM in response to Maggiehill

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

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can anyone please advise me on what i should do, i purchased apple gift cards from two difference supermarket stores and when i tried to redeem them they wouldn't redeem because the gift card and the casing they come in did not match. now the superma

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