iPad Pro 12.9-inch (6th generation)

My Ipad frozen cant be turned off or slide off also cant do anything just frozen and I have tried everything to restart it but it didn't successful, on the screen saying "home" would like to send you critical alerts . theres option allowed and do not allowed but none of this buttons can be pressed, please help?

iPad, iOS 10

Posted on Feb 8, 2024 2:58 AM

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Question marked as Top-ranking reply

Posted on Feb 8, 2024 3:11 AM

Perform a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.





1 reply
Question marked as Top-ranking reply

Feb 8, 2024 3:11 AM in response to zera314

Perform a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.





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iPad Pro 12.9-inch (6th generation)

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