Why can’t I erase my safari history

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Level 1

4 points

Why can’t I erase my safari history

I have tried many things to make the remove button available.. like checking out my screen time settings and safari settings..but it’s still grayed out. I have plenty of datas to remove and I also tried to restart the phone and it won’t work for 6months. Please tell me what’s wrong..

iPhone 13, iOS 16

Posted on Feb 8, 2024 8:45 AM

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Answer 1

Feb 8, 2024 10:55 AM in response to gueans

There are only 3 reasons that I know of:

Screen Time Restriction - Instead of turning off the specific content restriction, you can try shutting it off altogether by going to Settings > Screen Time, and scroll to the bottom to Turn Off Screen Time.
No data to delete
MDM (Mobile Device Management) set up from a school or work environment that prevents the data from being deleted. You can check at Settings > General > VPN & Device Management. There should be no profiles there.

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