2017 iMac won't boot

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datrus Author

Level 1

0 points

2017 iMac won't boot

iMac Core i5 27" (5K, Mid-2017) - unsure of processor as can't boot

Hi all,

I've recently taken ownership of the above non-booting iMac as a freebie from my place of work.

Nothing happens when I try to switch it on except the fans power on low and I can get power from the USB-C.

Other times it'll power up with the fans on super fast and no power from the USB-C but, the screen always remains black and I never get the start-up chime.

Nor is there every any power from the other USB ports so connecting a keyboard and trying the various suggested fixes online won't work; resetting PRAM/NVRAM, booting into Recovery etc.

If anyone's able to shed any light on what I might be able to do to get it to boot or, not waste any more time on it if it's bricked, that would be much appreciated.

Thanks in advance.

Posted on Feb 8, 2024 9:37 AM

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Answer 1

rkaufmann87

Level 10

140,060 points

Feb 8, 2024 9:41 AM in response to datrus

Please follow the steps in If your Mac doesn't start up all the way - Apple Support

However if you cannot get it started, then I wouldn't bother and simply take to your local Apple Store to have it recycled at no charge to you. You can also use Apple's Apple Recycling Programs which are also free.

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Answer 2

rkaufmann87

Level 10

140,060 points

Feb 11, 2024 9:32 AM in response to datrus

I think you are wise to expect the worse. Remember a 2017 iMac while not obsolete quite yet is on the verge. If you cannot get it to startup, then simply use one of Apple's free recycling programs which means either take it to your local Apple Store or click Apple Recycling Programs to learn about the free shipping/recycling method.

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Answer 3

datrus Author

Level 1

0 points

Feb 11, 2024 4:45 AM in response to rkaufmann87

Thanks muchly.

I'll go through the above but I'm prepared for the fact it may be a disappointing result.

Appreciate your reply

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