Your network preferences prevent content from loading privately on MAC OS

Today, I just used Apple Mail and signed in with my Gmail account, but I encountered an issue where images weren't loading. At the top, there was a message saying "Your network preferences prevent content from loading privately" with an option to "Load content directly". I searched for a solution for a while until I found one. One method is to go to Mail > Settings > Privacy... and then uncheck the "Hide IP" option. This allows images to be viewed in all emails without having to click "Load content directly". If anyone encounters this issue, you can try this method.

Posted on Feb 8, 2024 8:33 PM

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Question marked as Top-ranking reply

Posted on Feb 10, 2024 8:34 AM

suchart51 wrote:

Today, I just used Apple Mail and signed in with my Gmail account, but I encountered an issue where images weren't loading. At the top, there was a message saying "Your network preferences prevent content from loading privately" with an option to "Load content directly". I searched for a solution for a while until I found one. One method is to go to Mail > Settings > Privacy... and then uncheck the "Hide IP" option.

This allows images to be viewed in all emails without having to click "Load content directly". If anyone encounters this issue, you can try this method.


Yes I turned off all options and have no issue


Mail issues—Open mail app select Mail>Settings>Privacy disable:

Protect Mail Activity

Hide IP address

Block all remote content


compare your results, reboot if necessary.

1 reply
Question marked as Top-ranking reply

Feb 10, 2024 8:34 AM in response to suchart51

suchart51 wrote:

Today, I just used Apple Mail and signed in with my Gmail account, but I encountered an issue where images weren't loading. At the top, there was a message saying "Your network preferences prevent content from loading privately" with an option to "Load content directly". I searched for a solution for a while until I found one. One method is to go to Mail > Settings > Privacy... and then uncheck the "Hide IP" option.

This allows images to be viewed in all emails without having to click "Load content directly". If anyone encounters this issue, you can try this method.


Yes I turned off all options and have no issue


Mail issues—Open mail app select Mail>Settings>Privacy disable:

Protect Mail Activity

Hide IP address

Block all remote content


compare your results, reboot if necessary.

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Your network preferences prevent content from loading privately on MAC OS

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