Apple Pencil 2nd Gen not working

I have been using my apple pencil but suddenly it did not work. It can stille charge and still has the double tap function but it cannot write or draw anymore.

Posted on Feb 8, 2024 11:40 PM

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Question marked as Top-ranking reply

Posted on Feb 9, 2024 2:59 AM

As described, the Apple Pencil has successfully paired with the iPad. Inconsistent drawing will either be due to a problem with the Pencil itself, or its interaction with the iPad screen.


Ensure that the user-replaceable Pencil tip is snugly screwed into the body of the Apple Pencil; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.


Have you dropped the Pencil, in particular onto its tip? If so, you may have damaged the transducer element that is protected by the replaceable Pencil tip. If this has been damaged, the only remedy is replacement of the Pencil.


If you need assistance, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be able to fully test and assess your iPad and Apple Pencil:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Feb 9, 2024 2:59 AM in response to eaql

As described, the Apple Pencil has successfully paired with the iPad. Inconsistent drawing will either be due to a problem with the Pencil itself, or its interaction with the iPad screen.


Ensure that the user-replaceable Pencil tip is snugly screwed into the body of the Apple Pencil; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.


Have you dropped the Pencil, in particular onto its tip? If so, you may have damaged the transducer element that is protected by the replaceable Pencil tip. If this has been damaged, the only remedy is replacement of the Pencil.


If you need assistance, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be able to fully test and assess your iPad and Apple Pencil:

Genius Bar Reservation and Apple Support Options - Apple

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Apple Pencil 2nd Gen not working

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