Purchase off my daughters iPad not going through

I was trying to make a purchase and it’s not letting me

iPad Air (3rd generation)

Posted on Feb 9, 2024 8:36 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 9, 2024 8:54 AM

As you are presumably purchasing the game from the Apple App Store, you'll need to check your payment method(s) registered with your AppleID account.


It is often a good idea to have two (or more) payment cards associated with your account - as, in case there is a problem with your primary card, a charge can be made to the second card without risk of impacting ongoing access to your AppleID account or associated services and subscriptions. With multiple Credit Cards, you can choose the sequence in which card payments are made.


You may find these support pages to be helpful:

Add a payment method to your Apple ID - Apple Support

If you need to change or update your Apple ID payment method - Apple Support

Add a payment method to your Apple ID - Apple Support

Remove a payment method from your Apple ID - Apple Support

Payment methods that you can use with your Apple ID - Apple Support


Assuming that your payment card is supported, if you cannot resolve the problem yourself, you would be best advised to seek assistance directly from Apple Support:

Official Apple Support


You can also initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044



3 replies
Question marked as Top-ranking reply

Feb 9, 2024 8:54 AM in response to Nikkinick2

As you are presumably purchasing the game from the Apple App Store, you'll need to check your payment method(s) registered with your AppleID account.


It is often a good idea to have two (or more) payment cards associated with your account - as, in case there is a problem with your primary card, a charge can be made to the second card without risk of impacting ongoing access to your AppleID account or associated services and subscriptions. With multiple Credit Cards, you can choose the sequence in which card payments are made.


You may find these support pages to be helpful:

Add a payment method to your Apple ID - Apple Support

If you need to change or update your Apple ID payment method - Apple Support

Add a payment method to your Apple ID - Apple Support

Remove a payment method from your Apple ID - Apple Support

Payment methods that you can use with your Apple ID - Apple Support


Assuming that your payment card is supported, if you cannot resolve the problem yourself, you would be best advised to seek assistance directly from Apple Support:

Official Apple Support


You can also initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044



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Purchase off my daughters iPad not going through

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