i was sent $650 it show completed but didnt receive it in my apple p

i was sent $650 but didn’t receive it in my Apple Pay wallet and the payment was completed


[Edited by Moderator]

Posted on Feb 10, 2024 12:13 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2024 12:39 PM

Did you verify your Apple Cash account? The size of the transfer exceeds certain limits federal banking regulations requiring customers to identify themselves.


Please review the Apple Support article I’ve linked below.


Identity verification for Apple Card or Apple Cash - Apple Support


7 replies

Feb 11, 2024 1:37 PM in response to adewale250

Have you accepted the transfer? Please review the support article I linked below.


Send and receive money with Apple Cash - Apple Support


If that doesn’t resolve the issue, please contact an Apple Cash Specialist. Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i was sent $650 it show completed but didnt receive it in my apple p

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.