If my camera doesn’t read my drivers license what do I do?

I am trying to verify my Apple Cash. I have all the info but when they ask for my DL and I try and scan, my camera doesn’t read it as it is damaged. What can I do

Posted on Feb 10, 2024 5:22 AM

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Question marked as Top-ranking reply

Posted on Feb 10, 2024 6:30 AM

There may not be much, short of borrowing a phone and logging out of their Apple ID and logging into your Apple ID and using the camera to verify. You could pay to get it fixed.


Banks are required to identify their customers. This is required by federal banking regulations.


You can try contacting an Apple Cash Specialist. Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

3 replies
Question marked as Top-ranking reply

Feb 10, 2024 6:30 AM in response to Mogul40

There may not be much, short of borrowing a phone and logging out of their Apple ID and logging into your Apple ID and using the camera to verify. You could pay to get it fixed.


Banks are required to identify their customers. This is required by federal banking regulations.


You can try contacting an Apple Cash Specialist. Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

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If my camera doesn’t read my drivers license what do I do?

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