Apple ID is not active. What do we do to that?
whats wrong with my Apple ID exactly?
iPhone 6, iOS 12
Question marked as
You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.
You can reach Apple Support using this link --> Contact - Official Apple Support
or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support