Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
I just did an update to my iPhone 6s Plus and it installed iOS 15.8.
Now the iPhone 6s Plus has NO SERVICE and the Cellular Setting Screen is blank.
I tried rebooting, hard reset, reset network setting yet nothing.
AT&T was no help.
Any way to downgrade to 15.5.7.
FWIW before the update I was running 14.something.
Help!
My iPhone 6s Plus is updated to version 15.8.3 and has started showing no service some few days now
My iPhone 6s Plus is updated to version 15.8.3 and has started showing no service some few days now
Rotton Cider, did you ever get a resolution to this issue? We ran into the same thing, and I thought it was a fluke or just bad reception since the update. However I see others with the 6s plus and the 7 have had similar problems after this required update.
Our phone worked perfectly fine before the update. Now, phone service sometimes doesn't work, no data is available, and videos can't be sent, even when on wifi.
Thanks for any info about how you resolved your issue.
PS -- I'm posting what helped us, since we did all the troubleshooting stuff today. Taking the SIM card in and out did the trick, with regaining access to the data when off wifi.
-R
What if you return the iPhone back to factory setting? My phone updated to 15.8.1 and it is much slower and doesn’t react to clicking phone numbers that are already printed as to not have to write them down before entering them in your phone to call and also you can ask Siri a question and there is a long delay for her answer plus now Google won’t update
There's no way to downgrade iOS – with the special-case exception of removing beta-test versions. I'd suggest checking in Settings > General > About to see if you need to install a carrier settings update.
Manually update your carrier settings on your iPhone or iPad - Apple Support
----------
For what it's worth, here's AT&T's support site for your phone.
https://www.att.com/device-support/index/Apple/iPhone6s6sPlus/
It mentions an AT&T Device Help App. It sounds like that app has some troubleshooting features, though I don't know how comprehensive they are, or whether they would help with your problem.
https://www.att.com/support/article/wireless/KM1480846/
https://apps.apple.com/us/app/device-help/id1552907534
Thanks for the information.
Apparently the 6s Plus and iOS 15.8 are not the only devices experiencing this issue. I have seen similar reports from people with much newer phones running iOS 17.something.
From what I can tell from some basic testing is that signal sensitivity / strength has been decreased with the iOS 15.8 update.
Previous locations with 1 or 2 bars now has NO SERVICE. To make things even more frustrating is that for some reason when there is NO SERVICE shown WiFi Calling drops off the phone as well.
Clearly something is amuck with the iOS update and should be addressed by Apple sooner than later.
Hopefully this is not another BatteryGate to push people to purchase the newest iOS device.
With iPhone you can’t get to the SIM card or battery you have to take it to a tech
Updated my iPhone 6s Plus to iOS 15.8 and now Cellular Settings screen is blank
