How can I request a refund in Apple Cash?

ive sent money to a person and they scammed me. i want my money back please



[Edited by Moderator] 


iPhone 11, iOS 17

Posted on Feb 10, 2024 2:46 PM

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Question marked as Top-ranking reply

Posted on Feb 10, 2024 3:14 PM

Send and receive money with Apple Cash - Apple Support

Use Apple Cash or a debit card in the Wallet app to send and receive money in the Messages app.


--> How to cancel or dispute a payment


1. Open the Messages app, then open the conversation and tap the payment.

2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.

3. Tap Cancel Payment.


- If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.

- It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.

- Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute [ https://getsupport.apple.com/?caller=kbase&PGF=PGF90000&category_id=SC0287&symptom_id=23288 ].


3 replies
Question marked as Top-ranking reply

Feb 10, 2024 3:14 PM in response to jjk_dxmon

Send and receive money with Apple Cash - Apple Support

Use Apple Cash or a debit card in the Wallet app to send and receive money in the Messages app.


--> How to cancel or dispute a payment


1. Open the Messages app, then open the conversation and tap the payment.

2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.

3. Tap Cancel Payment.


- If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.

- It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.

- Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute [ https://getsupport.apple.com/?caller=kbase&PGF=PGF90000&category_id=SC0287&symptom_id=23288 ].


Feb 10, 2024 3:34 PM in response to jjk_dxmon

Using any Cash transaction is the same as giving someone money on the street. In most cases, the only recourse is to ask for your money back from the person you gave it to if they have already accepted it. Review this article to prevent this from happening in the future. Luckily it was only a $40 lesson.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

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How can I request a refund in Apple Cash?

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