Why my phone don't update software

Please help me about update software

iPhone 6 Plus, iOS 12

Posted on Feb 10, 2024 4:41 PM

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Question marked as Top-ranking reply

Posted on Feb 10, 2024 4:44 PM

Your iPhone 6 Plus can not be updated beyond iOS 12.5.7.

4 replies

Feb 10, 2024 5:08 PM in response to sung165

To update the software on your iPhone 6 Plus running iOS 12, follow these steps:


1. Check Compatibility:

   Before updating, make sure your iPhone 6 Plus supports the latest iOS version available.


2. Backup Your Data:

   It's essential to back up your iPhone data using iCloud or iTunes to prevent data loss during the update process.


3. Connect to Wi-Fi:

   Ensure your iPhone is connected to a stable Wi-Fi network to download the software update.


4. Update Over the Air (OTA):

   - Go to Settings > General > Software Update on your iPhone.

   - If an update is available, tap "Download and Install."

   - Follow the on-screen instructions to install the update.


5. Update using iTunes:

   If you're unable to update over the air, you can connect your iPhone to a computer with iTunes and update from there.


6. Factory Reset:

   If you continue to face issues, you may consider backing up your data and performing a factory reset before attempting the update again.


For detailed steps or if you encounter any specific issues during the update process, I recommend reaching out to Apple Support or visiting an Apple Store for personalized assistance.

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Why my phone don't update software

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