When I purchased a new Mac I included paying for Apple Care+
"My purchased apple care agreement includes:
You have access to 24/7 priority technical support"
Twice this week I was told 'we are closed'.
A call to Apple Care this morning had the tech telling me , we are never available after 8 pm PST.
I continue to look for clarity on this contradiction.
Any one else notice/ concerned?
Mac mini (M2, 2023)
Find information about your warranty or AppleCare plan - Apple Support will provide the details of your AppleCare plan.
"If you have questions, please contact Apple Support."
You have access to 24/7 priority technical support.
That doesn't sound like text support.
Must have been a temporary glitch.. All works well - 24-7 , just as promised as long as I'm calling for support with my recent purchase of Apple Care.
Great! Thanks for the update.
I phoned after hours this week and was able to have a conversation with an Apple Care tech.
24/7 care included
